'CIC Insurance Company Operations Practice Test 2025 – The Comprehensive All-in-One Guide to Exam Excellence!'

The primary purpose of mediation is to facilitate discussion and resolution between parties involved in a dispute. Mediation is a process in which a neutral third party, the mediator, helps the disputing parties communicate more effectively, explore their options, and negotiate a mutually acceptable solution. This process emphasizes collaboration and compromise rather than confrontation and litigation.

In mediation, the focus is on understanding each party's perspectives, needs, and interests, which can help in identifying common ground and crafting a resolution that satisfies everyone involved. Unlike a judge or arbitrator, the mediator does not make decisions or impose solutions; instead, they guide the conversation to encourage settlements that both sides can agree upon.

This contrasts with other options where enforcement, ruling, or fault determination may not prioritize negotiation and self-resolution, which is at the core of mediation's approach to conflict resolution.